Shipping policy

We offer worldwide shipping at cost. Orders are generally fulfilled within 3 business days, latest within 7 business days in rare instances (e.g. when dealing with high order volumes, holiday seasons etc.). We offer the following shipping options for respective countries and regions:

GERMANY

We use DHL Parcel (DHL Paket) service for all shipments. Orders arrive within 2-4 business days after fulfilment.

EUROPEAN UNION (except Germany)

All orders within the European Union contain respective taxes (VAT). We use DHL Parcel service as "Standard Shipping" which is delivered by respective domestic postal services. These shipments generally arrive 4 - 8 business days after fulfilment. Additionally we are offering an Express Service (in most cases UPS or DHL express) with run times of 2-4 business days. Both options are automatically calculated for all orders and can be selected at checkout.

US, Switzerland, UK, Norway and other non-EU countries

We do not cover import taxes or duties for non-EU countries, these have to be paid by the receiver. Orders do not contain tax. We use DHL Parcel service as Standard Service which is delivered by respective domestic postal services (USPS, UK post etc.). These shipments generally arrive 5 - 15 business days after fulfilment. Additionally we are offering an Express Service (in most cases UPS or DHL express) with run times of 3-5 business days. Both options are automatically calculated for all orders and can be selected at checkout.

REST of WORLD

For all other countries and regions we are offering a 0 EUR checkout with additional billing of actual shipping costs once calculated (Standard via DHL postal or Express via UPS or similar carrier)